Politique d’expédition

Everything you need to know about how we process and deliver your orders.

Order Processing

All orders are processed within 1–3 business days after order confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Once your order has been processed and shipped, you will receive tracking information via email or SMS where available.

Delivery Time

Orders are usually delivered within 2–3 working days. Delivery times may vary depending on:

  • Your delivery location

  • Product availability

  • Courier service operations

During peak seasons, promotions, or unexpected delays, delivery may take slightly longer than usual.

Shipping Charges

We offer free shipping on all orders unless otherwise stated at checkout.

Any applicable shipping details or conditions will be clearly shown before you complete your purchase.

Shipping Locations

We ship to multiple locations. Shipping availability and delivery options will be displayed at checkout based on your address.

Order Tracking

Once your order is shipped, tracking details will be shared with you. Please allow some time for tracking information to become active after dispatch.

Incorrect or Incomplete Address

Please ensure your shipping address and contact details are correct when placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

Delays & Exceptions

While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to factors beyond our control, such as weather conditions or courier issues.

If your order is delayed beyond a reasonable period, feel free to contact our support team for assistance.

Damaged or Missing Items

If your order arrives damaged or if any items are missing, please contact us immediately so we can review the issue and assist you accordingly.

Contact Us

If you have any questions about shipping or delivery, please contact us at:
dropthethings@gmail.com